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Mueller, Florian Floyd; Kyburz, Penny; Williamson, Julie R; Sas, Corina; Wilson, Max L; Dugas, Phoebe Toups; Shklovski, Irina (Ed.)Advances in artificial intelligence (AI) have enabled unprecedented capabilities, yet innovation teams struggle when envisioning AI concepts. Data science teams think of innovations users do not want, while domain experts think of innovations that cannot be built. A lack of effective ideation seems to be a breakdown point. How might multidisciplinary teams identify buildable and desirable use cases? This paper presents a first hand account of ideating AI concepts to improve critical care medicine. As a team of data scientists, clinicians, and HCI researchers, we conducted a series of design workshops to explore more effective approaches to AI concept ideation and problem formulation. We detail our process, the challenges we encountered, and practices and artifacts that proved effective. We discuss the research implications for improved collaboration and stakeholder engagement, and discuss the role HCI might play in reducing the high failure rate experienced in AI innovation.more » « less
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Sackitey, Darley; O'Leary, Teresa K.; Paasche-Orlow, Michael; Bickmore, Timothy; Parker, Andrea G (, CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems)Schmidt, Albrecht; Väänänen, Kaisa; Goyal, Tesh; Kristensson, Per; Peters, Anicia; Mueller, Stefanie; Williamson, Julie; Wilson, Max (Ed.)Faith institutions provide social support and community care for many in the United States (U.S.). Notably, churches with predominantly Black populations have served as a site for social change and care provision, historically and in contemporary society. However, the pandemic has emphasised how localising these care networks in physical spaces can limit access to social support. Information and communication technologies offer opportunities for expanding access to care in these communities. However, integrating care networks into online contexts remains a challenge for many churches, and the potential for technology to expand these networks is not well understood. Through interviews and focus groups with nine church members, we explore how hybrid faith communities that bridge offline and online contexts can enable social support and care provision. Our findings highlight care network structures in Black churches, barriers to embedding these networks online and strategies for building more seamless hybrid support systems.more » « less
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